Privacy Policy
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Disclaimers & Privacy Policy

General Policy

Last updated: 25 July 2026

This policy explains how Audio Technology NT Pty Ltd, trading as Audiovisual Projects, handles your personal information – on this website and in our dealings with you. We’re bound by the Privacy Act 1988 (Cth) and the Australian Privacy Principles, and we handle your information accordingly.

What we collect

You can browse most of the site without giving us any personal information. We only ask for it when you need it – for example, if you set up an account for customer support features, we’ll ask for details such as a username and password, and we may need to verify your identity if you’re recovering a lost password.

When you visit the site we also collect some non-personal technical information automatically: your browser type, version and language, your operating system, the pages you view, the times you access them and the website you came from.

Why we collect it

We use your personal information to provide the support, products and services you ask for. We use the technical information only internally, to understand site traffic and trends and to tailor what you see while you’re on the site. If we ever want to use your information for a new purpose we haven’t described here, that use will apply only to information collected after we update this policy.

Who we share it with

We sometimes engage other companies to carry out services on our behalf – for example, handling support enquiries, processing transactions or arranging freight. They only receive the personal information they need to do that job, and we take reasonable steps to make sure they’re bound by confidentiality and privacy obligations to protect it.

Accessing your information

You can ask to see the personal information we hold about you, subject to the exceptions allowed by law. Just let us know. We may ask you to put the request in writing for security reasons, and we may charge a reasonable fee, per request, for locating and providing the information. If any of it is wrong or out of date, tell us and we’ll correct it.

Changes to this policy

We may update this policy from time to time. If you don’t agree with it, please don’t access or use the site.

How to contact us

If you have a question about this policy, or a privacy concern or complaint, get in touch during business hours, Monday to Friday:

Call: +61 8 8948 0519

Post: Attn: Privacy Policy,
Audio Technology NT Pty Ltd,
GPO Box 4741, Darwin NT 0801 Australia

Email: support+policy@avprojects.com.au

Cookies

Like most websites, ours uses cookies – small files saved to your device that help the site work and help us improve it. This section explains what they do and how to control them.

Managing cookies

You can block or delete cookies in your browser settings (check your browser’s Help for how). Be aware that disabling cookies affects how this and many other sites work, so some features may stop working properly. We recommend leaving them on unless you have a reason not to.

The cookies we use

  • Newsletter and subscription cookies remember whether you’re already signed up, so we show you the right options.
  • Order and payment cookies keep track of your order between pages so we can process it properly.
  • Survey cookies remember whether you’ve taken part in a survey and show your results correctly.
  • Form cookies remember details you enter in forms, such as our contact forms, for future correspondence.

Third-party cookies

We also use cookies from trusted third parties:

  • Google Analytics helps us understand how visitors use the site – things like which pages you visit and how long you stay – so we can improve it. See Google’s own Google Analytics page for more.
  • Other analytics and testing tools help us measure usage and trial changes to the site, so we can give you a consistent, better experience.
  • Because we sell products, some cookies help us understand how many visitors go on to buy, which lets us plan sensibly and keep our advertising and pricing competitive.

More information

If you’re not sure whether you need a particular cookie, it’s usually safer to leave cookies enabled, in case one is tied to a feature you use. If you’d like to know more, contact us:

Call: +61 8 8948 0519

Post: Attn: Privacy Policy,
Audio Technology NT Pty Ltd,
GPO Box 4741, Darwin NT 0801 Australia

Email: support+cookies@avprojects.com.au

Last updated: 25 July 2026

Emails from us are confidential and intended only for the person or organisation they’re addressed to. If one reaches you by mistake, please don’t use, share or copy the message or its attachments – let us know and delete it.

Everything attached to our emails is copyright and must not be copied, changed or reproduced without written permission from Audio Technology NT Pty Ltd, trading as Audiovisual Projects. It’s provided for information only. The information is accurate to the best of our knowledge when we send it, but we can’t accept responsibility for the accuracy of anything you receive.